Virtual Console BRI-8U Guida Utente

Tenor BX VoIP MultiPath/Gateway SwitchProduct Guide480-0073-00-11 Tenor and Quintum are registered trademarks. P

Chapter 1: Overview 1-5figurations available, it offers the flexibility for you to select a configuration that best matches your needs. SelectNet™ Te

Chapter 1: Overview 1-6CapabilitiesPacketSaver™ reduces bandwidth consumptionPacketSaver packet multiplexing technology reduces the amount of IP band

Chapter 1: Overview 1-7Call Detail Recording Through the Call Detail Record (CDR) feature, the Tenor BX generates a call record at the comple-tion of

Chapter 1: Overview 1-8Hunt Local Directory Numbers. A Hunt Local Directory Number (Hunt LDN) is a phone number reachable through local Line Circuits

Chapter 1: Overview 1-9Hop-off PBX Calls. Hop-off numbers are phone number patterns for calls to be routed out through trunks. They are entered in a

Chapter 1: Overview 1-10The primary function of the border element is to collect, manage, and distribute call routing infor-mation. A gatekeeper will

Chapter 1: Overview 1-11Admissions Control. All H.323 endpoints must register and request permission to enter the gate-keeper’s zone; the gatekeeper

Chapter 2: Hardware Components 2-1Chapter 2: Hardware Components This chapter tells you what is contained in your hardware package. A description of

Chapter 2: Hardware Components 2-2Hardware DescriptionThe Tenor BX is a stackable/rack mountable device which provides PSTN and PBX connections (thro

Chapter 2: Hardware Components 2-3Table 2-1 Input/Output 10/100 Ethernet port• Console port. This RS-232 connector is used for connection to a PC’s s

Table of Contents TOC-1Table of ContentsChapter 1: OverviewWhat is the Tenor BX? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 2: Hardware Components 2-4Front Panel LEDsThe LEDs display the health of the system. There are different types of LEDs: network, LAN, Alert a

Chapter 2: Hardware Components 2-5Back Panel• AC Receptacle. Receptacle in which to plug in a power cord; the other end will plug into an AC outlet f

Chapter 2: Hardware Components 2-6Cables The cables listed in Table 2-4 are required to connect a Tenor BX to various interfaces. Contact Quintum for

Chapter 2: Hardware Components 2-7RJ-45 Ethernet Cable (10/100)An RJ-45 (10/100BaseT) straight through shielded cable is used to connect Tenor BX to

Chapter 2: Hardware Components 2-8RJ-45 to RJ-45 Straight Cable (BRI WAN to Trunk Side) An RJ-45 (BRI) straight cable is used to connect Tenor BX BR

Chapter 2: Hardware Components 2-9RJ-45 to RJ-45 Crossover Cable (BRI WAN to PBX)An RJ-45 to RJ-45 (BRI) ISDN crossover cable is used to connect the

Chapter 2: Hardware Components 2-10DB-9 Serial RS-232 Cable The Serial RS-232 9-pin cable with a DB-9 male connector (with RS-232 interface) is used

Chapter 2: Hardware Components 2-11SpecificationsVoice/Fax Call Routing: Line Side Interface/Trunk Side InterfaceCoding: A-law, u-lawVoice Algorithms

Chapter 3: Installation 3-1Chapter 3: InstallationThis chapter gives you installation instructions, as well as how to position the Tenor BX successfu

Chapter 3: Installation 3-2Installation Before you begin the actual installation, review the pre-installation guidelines which follow and inspect the

Table of Contents TOC-2LAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Physical . .

Chapter 3: Installation 3-3Rack InstallLocate the Tenor BX unit within the same area as your PBX, Ethernet hub, switch, router, and/or PSTN patch pan

Chapter 3: Installation 3-4Figure 3-1 Rack Installation (Front View)Wall MountThere are two mounting brackets available to mount the unit to the wall

Chapter 3: Installation 3-5Attach the unit to the wall as follows: 1. Determine the wall area to mount the unit. With chalk or a soft pencil, mark th

Chapter 3: Installation 3-6Connection Connect to Line Interface - PBXNOTE: When the Tenor is software configured as an NT (connecting to a PBX), term

Chapter 3: Installation 3-71. Plug one end of the crossover RJ-45 cable into one of the eight BRI ports on the front of the unit. (This cable from Qu

Chapter 3: Installation 3-82. Connect the other end of the RJ-45 straight cable to the patch panel which houses your telephone lines. NOTE: Connectin

Chapter 3: Installation 3-9Connect to Ethernet LANYou can use these instructions for general connection purposes only. The Ethernet hub/switch manu-f

Chapter 3: Installation 3-10Connect to PC Console You will need to connect the Tenor BX to your workstation’s serial port via RS-232 connection. (Thi

Chapter 3: Installation 3-11Install Ground Cable (if required) The Tenor BX provides an additional Earth Ground screw (a #6 screw). This screw provid

Chapter 3: Installation 3-12Power up the SystemOnce you have all cables connected properly, you are ready to turn the system on as follows:1. Plug in

Table of Contents TOC-3Diagnostic Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5Verify Uni

Chapter 3: Installation 3-13Assign IP Address Before you can configure a Tenor BX, you need to assign a valid IP address. When a Tenor BX is shipped

Chapter 3: Installation 3-14Figure 3-9 Port Settings Window 6. From the Bits Per Second drop down list box, choose 38400.7. From the Data Bits drop d

Chapter 3: Installation 3-1517.For Default Gateway (i.e., 192.168.2.222) choose whether there should be a default gateway (router) which routes packe

Chapter 3: Installation 3-166. From the Bits Per Second drop down list box, choose 38400.7. From the Data Bits drop down list box, choose 8.8. From t

Chapter 4: Configuration/Monitoring 4-1Chapter 4: Configuration/MonitoringThis chapter tells you how to get started configuring and monitoring the Te

Chapter 4: Configuration/Monitoring 4-2Getting Started with Configuration/MonitoringThere are different ways to configure and monitor the Tenor BX.•

Chapter 4: Configuration/Monitoring 4-36. Enter a user name and password (the default user name is admin; the default password is admin). Click ok.

Chapter 4: Configuration/Monitoring 4-4information. In addition, you are also able to monitor system alarms and run diagnostic procedures. CLI attrib

Chapter 4: Configuration/Monitoring 4-5you are directly connected to the unit. To connect to the Tenor BX serial port, locate a workstation (PC) clo

Chapter 4: Configuration/Monitoring 4-6Once you are connected to the Command Line Interface, you can configure the system, as well as perform diagnos

Table of Contents TOC-4VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Chapter 5: System Alarms 5-1Chapter 5: System AlarmsThis chapter tells you how to use the Alarm Manager to view and understand alarms generated by th

Chapter 5: System Alarms 5-2OverviewThere are two ways to view alarms for the Tenor BX unit: through the Command Line Interface (CLI) or through Teno

Chapter 5: System Alarms 5-3Severity Level or alarm severity. 1 = Critical (complete system is affected). 2 = Major (major problem is detected).3 = M

Chapter 5: System Alarms 5-4Valid Alarms The following is a list of all alarm descriptions (text that appears in the Alarm Description field) for all

Chapter 5: System Alarms 5-5Critical IVR Configuration Missing Appears if an attempt to make an IVR call has been made when a valid IP address is n

Chapter 5: System Alarms 5-6Minor Remote end did not back off in a glare situation An incoming and outgoing call went through at the same time, and t

Chapter 5: System Alarms 5-7View Alarms The Command Line Interface (CLI) enables you to view alarms through the Monitor mode. You can view active ala

Chapter 5: System Alarms 5-8Figure 5-2 Active Alarm SampleVoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245

Chapter 5: System Alarms 5-9Display Alarm History 1. Through CLI, access the Monitor prompt. 2. Type alarm h. An alarm history will be displayed. Se

Chapter 6: Diagnostics/Maintenance 6-1Chapter 6: Diagnostics/MaintenanceThis chapter tells you how to troubleshoot Tenor BX operation, as well as how

Chapter 1: Overview 1-1Chapter 1: OverviewThis section gives you a general overview of the Tenor BX including feature descriptions and capabilities.

Chapter 6: Diagnostics/Maintenance 6-2Before you Begin Before you begin troubleshooting a potential malfunction, it is a good idea to check your basi

Chapter 6: Diagnostics/Maintenance 6-3DiagnosticsCommon Symptoms/Problems Below is a list of common symptoms and problems you may encounter. Use this

Chapter 6: Diagnostics/Maintenance 6-4Communication between computer’s COM port and Tenor BX serial port can-not be established. Verify DB-9 cable is

Chapter 6: Diagnostics/Maintenance 6-5Diagnostic ProceduresVerify Unit Provisioning An error with Tenor BX‘s provisioning may cause a number of probl

Chapter 6: Diagnostics/Maintenance 6-61. Access the CLI through a Telnet session. See Chapter 4: Configuration/Monitoring for more information. 2. A

Chapter 6: Diagnostics/Maintenance 6-7If you need Additional Help If you suspect the problem to be on the network end, contact your Central Office to

Glossary Glossary-1GLOSSARYAAlarm. A brief message that appears on your screen when the Tenor BX encounters a problem (i.e., failed interface). Alarm

Glossary Glossary-2Intranet communication. Communication within the same company, usually through an Ethernet hub.IP Address. A unique 32 bit address

Glossary Glossary-3the data network or the public network, it is consid-ered a WAN. As a result, intra-corporate information is passed through the dat

Warranty/ApprovalsQUINTUM TECHNOLOGIES, INC.LIMITED WARRANTY AGREEMENTQuintum Limited WarrantyQUINTUM WARRANTY: Quintum warrants that under normal us

Chapter 1: Overview 1-2What is the Tenor BX?The Tenor BX is a high-density VoIP (Voice over Internet Protocol) H.323/SIP switch that converts voice,

MERCE EXPORT ADMINISTRATION REGULATIONS, EXPORT OR OTHERWISE (B) THE PRODUCTS ARE RELOCATED, MOVED,SHIPPED OR EXPORTED TO ANY LOCATION WHICH WOULD RES

Documentation Notice Information in this document is subject to change without notice and does not represent a commitment on the part of Quintum Techn

FCC WARNINGSThis equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These

If trouble is experienced with this device, for repair and warranty information, please refer to the Technical Support insert for repair information a

Canadian NoticeThe Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications

Agency ApprovalsEMC AS/NZS 3548EN55022:98 Class AEN55024:98EN61000-3-2:95EN61000-3-3:95TELECOM TBR3AS/ACIF S031:2001 SAFETY UL/cUL 60950EN60950:92AS/N

EU Directive on Disposal of Waste Electrical and Electronic Equip-ment (WEEE)This equipment is classified as Type 3 IT and Telecommunications Equipmen

Declaration of ConformityDECLARATION OF CONFORMITY Application of Council Directives(s) 89/336/EEC, 93/68/ECC EMC Directives 73/23/EEC, 96/6

Index Index-1INDEXAAlarms 5-2definition 6-5display via CLI 5-7field definitions 5-2list of 5-4BBack panel 2-5AC receptacle 2-5ground screw 2-5label 2-

Index Index-2MMaintenancechange date/time 6-6change password 6-6reset system 6-6restore factory defaults 6-5NNATAccess 1-7PPacketSaver 1-5Passwordchan

Chapter 1: Overview 1-3rates an intelligent call routing engine which regulates system resources and configuration while coordinating all voice traff

Chapter 1: Overview 1-4FeaturesThe Tenor BX’s specific features are explained below. The gateway converts circuit switched calls to VoIP calls, the g